Frequently Asked Questions
Types of Services
Roofing Q&A
What types of roofing services do you offer?
- Answer: We offer a wide range of roofing services, including roof inspections, installation, and repairs. Whether you need a complete roof replacement, patch repairs, or seasonal upkeep, our team is ready to assist with all your roofing needs.
How do I know if my roof needs repairs or replacement?
- Answer: Common signs that your roof may need repairs or replacement include water stains on your ceiling, missing shingles, frequent leaks, or noticeable sagging. If your roof is over 20 years old, it may be time for a professional inspection to determine if a replacement is necessary.
How much will a new roof cost?
- Answer: The cost of a new roof depends on factors like the size of your roof, the materials used, and the complexity of the job. We provide free, no-obligation estimates to give you an accurate price based on your specific needs and preferences.
How long does it take to replace or repair a roof?
- Answer: Roof repairs can often be completed in a few hours to a day, while a full roof replacement typically takes 1-3 days, depending on the size and complexity of the roof. Our team will give you a detailed timeline after assessing the job.
What roofing materials do you work with?
- Answer: We offer a variety of roofing materials to suit your preferences and budget, including asphalt shingles, metal roofing, slate, tile, and flat roofing systems. Our experts can guide you in choosing the best material based on your home’s style, climate, and durability requirements.
Is my roof covered by insurance?
- Answer: Roof damage may be covered by your homeowner’s insurance policy, depending on the cause of the damage (e.g., storm, hail, etc.). We can work with your insurance company to help you navigate the claims process and ensure you receive the coverage you need.
Do you provide warranties on your roofing work?
- Answer: Yes! We stand behind the quality of our work and offer warranties on both materials and labor. Our material warranties typically last 20-50 years, depending on the roofing type, while our labor warranties generally range from 1-10 years.
How can I extend the lifespan of my roof?
- Answer: Regular maintenance, such as cleaning gutters, removing debris, and inspecting for damage, can help extend the life of your roof. It’s also recommended to have professional roof inspections every 2-3 years to identify any potential issues before they become major problems.
Will you remove my old roof before installing a new one?
- Answer: Yes, if you're replacing your roof, we will remove the old roof and inspect the underlying structure for any damage. Our team will ensure that your new roof is installed properly, with attention to detail and quality craftsmanship.
How do I get a roofing estimate?
- Answer: To get a free estimate, simply contact us via phone, email, or our online form. We will schedule a time to inspect your roof and provide a detailed, written estimate that outlines the scope of work, timeline, and cost.
Siding Q&A
What types of siding materials do you work with?
- Answer: We offer a variety of siding materials to suit your needs and preferences, including vinyl, wood, fiber cement, metal, masonry, and stucco. Our team can help you choose the best material based on your home’s style, climate, budget, and durability requirements.
How do I know if I need to replace my siding?
- Answer: Signs that your siding may need replacement include visible cracks, warping, fading, mold or mildew growth, or noticeable gaps between panels. If your siding is more than 20 years old or if it’s significantly damaged, it’s time to consider an inspection and potential replacement.
What is the cost of siding installation or replacement?
- Answer: The cost of siding installation depends on factors like the material chosen, the size of your home, and the complexity of the job. We offer free, no-obligation estimates to provide you with an accurate price based on your specific needs and preferences.
How long does it take to install or replace siding?
- Answer: Siding installation typically takes between 3-7 days, depending on the size of your home and the type of siding chosen. Our team will provide you with a detailed timeline after assessing your project, ensuring that the work is completed efficiently and with minimal disruption.
Can you match my current siding if only part of my home needs repair?
- Answer: Yes, we can often match existing siding to ensure a seamless repair. However, keep in mind that older materials or colors may be discontinued. If we cannot find an exact match, we’ll help you select an option that complements the rest of your home’s exterior.
Is siding installation covered by insurance?
- Answer: Siding damage caused by storms, fire, or other covered events may be eligible for insurance coverage. We can assist with the insurance claims process by providing necessary documentation and working directly with your insurance company to ensure you receive the coverage you deserve.
Do you offer warranties on siding installation?
- Answer: Yes, we offer warranties on both the materials and labor used in our siding installation projects. Material warranties typically range from 20 years to a lifetime, depending on the siding type, while our labor warranties generally span 1-10 years.
How can I maintain my siding?
- Answer: To maintain your siding, keep it clean by washing it regularly with a mild detergent and water. Check for any damage such as cracks, holes, or loose panels, and address issues promptly. It’s also a good idea to have your siding inspected by a professional every 2-3 years to ensure it remains in good condition.
Will I need to paint my siding?
- Answer: Some siding materials, such as wood or fiber cement, may require painting to maintain their appearance and protect them from the elements. However, materials like vinyl and metal often don’t need painting, as they come pre-finished and require minimal maintenance. We can help you choose the best material for your maintenance preferences.
How do I get an estimate for siding installation or repair?
- Answer: Getting an estimate is easy! Simply contact us through phone, email, or our online form to schedule an appointment. We’ll send a professional to assess your siding needs and provide a detailed, written estimate outlining the scope of work, timeline, and cost.
Gutter Q&A
What types of gutters do you install?
- Answer: We offer a variety of gutter materials including aluminum, copper, steel, and vinyl. Each material has unique benefits, and our team can help you choose the best option based on durability, budget, and aesthetic preferences for your home.
How often should I clean my gutters?
- Answer: It’s recommended to clean your gutters at least twice a year—once in the spring and once in the fall. If you have a lot of trees around your home, you may need to clean them more frequently to prevent clogs and ensure proper water flow.
What are the signs that my gutters need repair or replacement?
- Answer: Signs that your gutters may need repair or replacement include water damage to your siding or foundation, sagging or detached gutters, rust or holes, and overflowing water during rainstorms. If your gutters are more than 20 years old, it may also be time for an upgrade.
How much does gutter installation cost?
- Answer: The cost of gutter installation depends on factors such as the size of your home, the type of material chosen, and the complexity of the installation. We offer free, no-obligation estimates so you can get a clear, accurate price based on your specific needs.
What’s the difference between seamless and sectional gutters?
- Answer: Seamless gutters are custom-made to fit the exact dimensions of your home, minimizing joints and reducing the chance of leaks. Sectional gutters are pre-made in sections that are then pieced together during installation. While sectional gutters are less expensive, seamless gutters tend to require less maintenance over time.
Do you offer gutter guards or covers?
- Answer: Yes, we offer gutter guards and covers designed to prevent leaves and debris from clogging your gutters, reducing the need for frequent cleaning. Gutter guards can extend the life of your gutters and improve their efficiency, especially in areas with many trees.
How long do gutters typically last?
- Answer: The lifespan of your gutters depends on the material used. Aluminum gutters can last up to 20 years, while copper gutters can last up to 50 years or more. Proper maintenance can help extend the life of your gutters, so it’s important to inspect them regularly for damage.
Can you repair my gutters, or do they need to be replaced?
- Answer: In many cases, we can repair your gutters if they’re damaged or leaking. Common repairs include patching holes, reattaching sections, and replacing damaged downspouts. However, if your gutters are old, frequently clog, or show signs of significant damage, replacement may be the better long-term solution.
Do you provide a warranty for gutter installation or repairs?
- Answer: Yes, we offer warranties on both gutter installation and repairs. Material warranties typically last 20-50 years depending on the type of material, and our labor warranty generally covers 1-10 years. We’re committed to the quality of our work and customer satisfaction.
How do I get an estimate for gutter installation or repair?
- Answer: Getting an estimate is simple! You can contact us via phone, email, or through our online form to schedule a free, no-obligation consultation. One of our experts will assess your gutters and provide a detailed written estimate outlining the scope of work, timeline, and cost.
Concrete Services Q&A
What types of concrete services do you offer?
- Answer: We offer a wide range of concrete services, including driveway installation, patio construction, sidewalks, pathways, concrete stamping, and concrete repair services. Whether you need a residential or commercial project completed, our team is equipped to handle it all.
How long does it take for concrete to set or cure?
- Answer: Concrete typically begins to set within a few hours, but full curing takes 28 days to reach its maximum strength. For most projects, you’ll be able to walk on the surface after 24-48 hours, but for vehicles or heavy equipment, we recommend waiting at least 7 days before use.
How much does concrete installation cost?
- Answer: The cost of concrete installation varies based on factors like the size of the project, the type of concrete used, and the complexity of the work. We offer free, no-obligation estimates to provide a clear, accurate price based on your specific needs and preferences.
What is the difference between stamped concrete and regular concrete?
- Answer: Stamped concrete is a decorative option where patterns and textures are added to the concrete surface to mimic the look of natural stone, brick, or tile. Regular concrete, on the other hand, is typically a smooth, plain surface that doesn’t include design features. Stamped concrete adds visual appeal and is often used for patios, driveways, and walkways.
Do you offer concrete repair services?
- Answer: Yes, we specialize in concrete repairs, including crack filling, resurfacing, and patching. If your concrete surfaces are cracked, uneven, or damaged, we can restore them to their original condition, saving you the cost of full replacement.
What is the best type of concrete for outdoor projects?
- Answer: For outdoor projects such as driveways, patios, or sidewalks, we typically recommend reinforced concrete, which is designed to withstand weather and heavy loads. For decorative outdoor applications, stamped concrete or exposed aggregate concrete can offer both durability and aesthetic appeal.
Can you install concrete in cold weather?
- Answer: Yes, concrete can be installed in cold weather, but special precautions must be taken to ensure it cures properly. This includes using heated blankets, additives to accelerate curing, or maintaining the concrete temperature within a specific range. We’ll ensure that the installation is done safely and effectively, no matter the season.
How do I maintain my concrete surfaces?
- Answer: To maintain your concrete surfaces, keep them clean by removing dirt, debris, and stains. For driveways or patios, you can pressure wash them periodically and apply a sealer to protect against moisture and stains. Regular inspection for cracks or damage is also important to prevent larger issues.
How long does concrete last?
- Answer: Concrete is known for its durability and longevity. Depending on the quality of the material and how well it’s maintained, concrete surfaces can last 30 years or more. Regular maintenance can help extend the life of your concrete and keep it looking new for years.
How do I get an estimate for concrete services?
- Answer: Getting an estimate is easy! Simply contact us through our phone, email, or online form to schedule a free consultation. We’ll assess your project, discuss your needs, and provide you with a detailed, written estimate that includes the cost, timeline, and scope of work.
Metal Roof Services
At Fortis, we offer expert metal roofing services, specializing in both new installations and repairs. Whether you're upgrading your home with a sleek new metal roof or need to restore the integrity of an existing one, our skilled team provides superior solutions built to last. We work with high-quality materials to ensure your metal roof is not only durable and weather-resistant but also adds a modern touch to your property. Our affordable pricing means you don’t have to compromise on quality, and our attention to detail ensures that every project is completed to your satisfaction. Choose us for reliable metal roofing services that deliver lasting protection and exceptional value.